- Same business day dispatch on all orders placed before 10 am (AEST). Orders placed later in the day may still be dispatched the same day but is not guaranteed.
- Otherwise, your order will be dispatch the next business day.
Exceptions to the guarantee include pre-orders and back-ordering out of stock items.
Free Local Delivery
Typically arrives the same business day when ordered before 10 am (AEST). Otherwise, delivery will be the next business day.
Free local delivery will only be displayed and the cart and available for delivery addresses with the following postcodes:
Our flat-rate shipping option is sent via Australia Post Regular Post the majority of the time. Larger items may be sent via a courier or alternate parcel delivery service that may or may not require a signature on delivery or leave at doorstep options. For an estimate on delivery time, please refer to the Australia Post Regular Post delivery times below.
*Very large items may be excluded from our flat rate shipping option, please check the list by clicking below:
New Zealand Deliveries
- International Standard typically arrives within 9 to 16 business days from the purchase date. For up-to-date estimates, please click here.
- International Express typically arrives within 7 to 13 business days from the purchase date. For up-to-date estimates, please click here.
- International Couriertypically arrives within 2 to 4 business days from the purchase date. For up-to-date estimates, please click here.
All BoardGameSupply orders are supplied with a tracking number to help you keep track of your delivery. You will receive your order tracking number in an email notification once your order has been dispatch.
To track your order you can click on the tracking number in the dispatch email notification or by using the order tracking form.
Haven’t Received Your Order?
If you haven’t received your order, you may check the status and tracking of your order here. If you believe there is an issue with the delivery, please contact our customer service team here within 14 days so that we may assist you in the locating of your order.
Your order also may not have been shipped yet if you have ordered a pre-order product as part of your BoardGameSupply order if it is before the pre-order products release date.